FREQUENTLY ASKED QUESTIONS

QUESTIONS AND ANSWERS

What types of flooring do you offer?

We offer a wide variety of flooring options to suit every style and budget, including:

• Hardwood: Classic and durable, available in various species and finishes.
• Laminate: Cost-effective and easy to maintain, mimicking the look of real wood.
• Vinyl: Versatile and water-resistant, ideal for kitchens and bathrooms.
• Tile: Perfect for high-moisture areas, available in ceramic, porcelain, and natural stone.
• Carpet: Comfortable and warm, available in numerous colors and textures.
• Engineered Wood: Combines the beauty of hardwood with enhanced stability.

How long does the flooring installation process take?

The installation timeline varies based on the type of flooring and the size of the area. On average:

• Hardwood and Engineered Wood: 2-5 days
• Laminate and Vinyl: 1-3 days
• Tile: 3-7 days
• Carpet: 1-2 days We strive to complete installations efficiently while maintaining high-quality standards. During your consultation, we’ll provide a more accurate timeline tailored to your project.

Do you offer eco-friendly flooring options?

Yes, we are committed to sustainability and offer a range of eco-friendly flooring options, including:

• Bamboo: Fast-growing and renewable.
• Cork: Harvested from tree bark without harming the tree.
• Reclaimed Wood: Sourced from old buildings and structures.
• Low-VOC Vinyl and Laminate: Reduces harmful emissions for better indoor air quality. Our eco-friendly choices help you create a beautiful home while minimizing environmental impact.

How do I maintain my new floors?

Proper maintenance depends on the type of flooring:

• Hardwood: Sweep or vacuum regularly, clean spills immediately, and use a wood-friendly cleaner. Refinish every few years as needed.
• Laminate: Sweep or vacuum regularly and use a damp mop with a laminate-specific cleaner. Avoid excessive moisture.
• Vinyl: Sweep or vacuum regularly and clean with a mild detergent. Wipe up spills promptly.
• Tile: Sweep or vacuum regularly, mop with a tile cleaner, and seal grout lines as recommended.
• Carpet: Vacuum frequently and have it professionally cleaned periodically. Following these maintenance tips will help preserve the beauty and longevity of your floors.

Do you remove and dispose of old flooring?

Yes, we offer removal and disposal services for your existing flooring as part of our installation packages. Our team will ensure that the old flooring is removed safely and responsibly, minimizing disruption to your home and ensuring a smooth transition to your new floors.

Can you install flooring in high-moisture areas like bathrooms and kitchens?

Absolutely! We offer a variety of water-resistant and waterproof flooring options ideal for high-moisture areas, including:

• Vinyl Plank and Sheet Flooring: Highly water-resistant and easy to clean.
• Porcelain and Ceramic Tile: Durable and impervious to moisture.
• Waterproof Laminate: Designed to withstand spills and humidity. Our experts will help you choose the best flooring solution to ensure longevity and performance in moisture-prone spaces.

Do you provide free estimates and consultations?

Yes, we offer free, no-obligation estimates and consultations. Our team will visit your home, assess your flooring needs, discuss your preferences, and provide a detailed quote. This ensures you have all the information needed to make an informed decision without any upfront costs.

What is the warranty on your flooring products?

Warranty terms vary depending on the flooring type and manufacturer. Generally:

• Hardwood and Engineered Wood: 20-30 years
• Laminate and Vinyl: 10-20 years
• Tile: Lifetime
• Carpet: 10 years All our products come with manufacturer warranties, and we offer additional warranties on installation to give you peace of mind. During your consultation, we’ll provide specific warranty details for your chosen flooring.

How do I choose the right flooring for my home?

Choosing the right flooring involves considering factors such as:

• Usage: High-traffic areas may benefit from durable options like tile or hardwood.
• Moisture Levels: Kitchens and bathrooms require water-resistant or waterproof materials.
• Aesthetic Preferences: Select a style and color that complements your home’s décor.
• Budget: Determine your budget and explore options within that range.
• Maintenance: Consider how much upkeep you’re willing to perform. Our flooring experts are here to guide you through the selection process, ensuring you choose the best option for your lifestyle and preferences.

Do you offer custom flooring solutions?

Yes, we specialize in custom flooring solutions tailored to your specific needs and design preferences. Whether you’re looking for unique patterns, custom colors, or specialized materials, our team can create a personalized flooring plan that perfectly matches your vision.

What preparation is needed before flooring installation?

To ensure a smooth installation process, we recommend:

• Clear the Area: Remove furniture and any obstacles from the installation space.
• Remove Rugs and Personal Items: This helps our team work efficiently and prevents any damage.
• Ensure Subfloor is Ready: Our team will assess and prepare the subfloor, but any existing issues like moisture or unevenness should be addressed beforehand.
• Communicate Special Requirements: Let us know about any specific needs or concerns you have before installation. We handle most of the preparation, but your cooperation helps us deliver the best results promptly.

Can you match existing flooring in my home?

Yes, we can help match your existing flooring to ensure a seamless and cohesive look throughout your home. Our team will analyze the color, texture, and style of your current flooring to find the closest match or suggest complementary options that enhance your space.

Are your flooring materials durable and long-lasting?

Absolutely. We source high-quality flooring materials known for their durability and longevity. Whether you choose hardwood, laminate, vinyl, tile, or carpet, our products are designed to withstand daily wear and tear while maintaining their beauty for years to come. Additionally, proper installation and maintenance further enhance the lifespan of your floors.

Do you offer financing options for flooring projects?

Yes, we understand that flooring projects are a significant investment. To make it easier, we offer flexible financing options with competitive rates and convenient payment plans. During your consultation, our team can provide more details and help you find a financing solution that fits your budget.